Administration Assistant (Fundraising) - Orange Sky - Auckland

Administration Assistant (Fundraising) - Orange Sky - Auckland

  • $28/hour
  • Auckland based with WFH options
  • Part time role

About Orange Sky

Orange Sky is the world's-first free mobile laundry and shower service provided to people experiencing homelessness. We offer a platform for everyday Kiwis and Australians to connect by creating a safe, positive and supportive environment for people who are too often ignored or who feel disconnected from the community. 

We currently operate across three locations in New Zealand and 36 services across 25 locations in Australia. There are 41,600 Kiwis experiencing homelessness and 116,000 Australians, and we’re on a mission to positively connect these communities through clean clothes, warm showers, and genuine, non-judgemental conversation.  We’re driven, dedicated, insanely ambitious and a little unconventional. We take our work seriously, but have plenty of fun along the way. We work hard and ‘get it done’, but always make time to celebrate each other’s success.

The Role

To support our continued growth, we are looking for an exceptional Fundraising Assistant to join the team to assist Orange Sky New Zealand fundraising campaigns with effective delivery and execution of activities in the community fundraising space.

This role is responsible for:

  • Supporting the execution of Orange Sky’s fundraising activity by loving and thanking our supporters.
  • Responding to donor and supporter enquiries via email, mail, phone and web message
  • Processing donations via phone
  • Thanking supporters via phone, email and mail
  • Issuing of donation receipts via mail or email
  • Updating Orange Sky's CRM with supporter interactions, i.e. phone calls, emails, impact reports
  • Supporting donor stewardship and providing a positive supporter experience through oversight of email inboxes and responding to donor queries in a timely manner.
  • Assisting Fundraising team members to manage the campaign execution including: postage of shirts and other prizes or incentives, answering participant queries including sign up support and fundraising activation
  • Loving and thanking top participants, donor and partners for their support
  • Helping to identify key participants for media and story opportunities with support of the Orange Sky marketing and fundraising teams.

Who are we looking for?

Our ideal candidate thrives in a fast paced environment and ideally has experience in a similar role.

Additionally, the ideal candidate will have:

  • Strong organisational and time management skills
  • Excellent attention to detail
  • Good written and verbal communications
  • Strong technical skills, experience in use of Gmail and Asana highly desirable
  • Salesforce database experience is highly desirable
  • Ability to interact with the public in a positive manner
  • Ability to maintain confidentiality and discretion at all times

Still keen?

Copy the below link into your browser to submit an application:

For more information about the position, contact our People & Engagement team at